You may return incorrect new, secondhand or used books within 3 days of delivery for
a full refund. We'll also pay the return shipping costs if the return is a
result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your
package to the return shipper, however, in many cases you will receive a refund
more quickly. This time period includes the transit time for us to receive your
return from the shipper (5 to 10 business days), the time it takes us to process
your return once we receive it (3 to 5 business days), and the time it takes
your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the
order using the "Complete Orders link under the My Account menu and click the
Return Item(s) button. We'll notify you via e-mail of your refund once we've
received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there
are restrictions on some products, and some products cannot be shipped to
international destinations.
When you place an order, we will estimate shipping and delivery dates for
you based on the availability of your items and the shipping options you choose.
Depending on the shipping provider you choose, shipping date estimates may
appear on the shipping quotes page.
Your order for your second hand books will be
processed within 24hrs (excluding public holidays). Delivery is
usually made in 3 - 4 days (within Thailand).
We
take great care packaging every item to ensure safe shipment to you. Once your new or used book order has been processed and we
have received cleared payment, your item(s) will be dispatched as soon as
possible. Please allow extra time if you are paying by cheque.